Refund policy
Returns
We accept returns within 30 days of receiving your item.
To be eligible for a return:
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The item must be unused and in the same condition that you received it.
How to Initiate a Return
To start a return, please contact us at lcdnback@gmail.com with:
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Your order number
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A description of the issue
We’ll provide return instructions and a return shipping address.
Return Shipping
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Customers are responsible for return shipping costs unless the item was defective or damaged upon arrival.
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We recommend using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.
Refunds
Once your return is received and inspected, we’ll notify you of the approval of your refund.
If approved:
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A refund will be processed to your original payment method.
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Please allow 3-5 business days for the refund to appear, depending on your bank or credit card provider.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us within [48–72 hours] of delivery with photos, and we will make it right.
Contact Us
For any questions about returns or refunds, contact us at:
📧 lcdnback@gmail.com
📞 512-902-2466